Warranty Policy
Updated on Apr 23, 2025
This website is owned and operated by Agilitas Brands Private Limited (hereinafter referred as "Agilitas" or "Company" or "we" or "us" or "our") having its registered office at 02B-109, 02B-111, 02A-107, and 02A-115, Roshni Tech Hub, Marathahalli Main Road, Lakshminarayana Pura, EPIP Zone, Chinnapanna Halli, Marathahalli Colony, Bangalore – 560037.
We would request you to kindly read this ‘Warranty Policy’ carefully before using the website or purchasing any products offered on the website. Note that by accessing and using the services provided by our website you signify your consent and agreement to be bound by the ‘Warranty Policy’ specified herein.
We reserve the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to this ‘Warranty Policy’ shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments.
This Policy shall be read in association with Terms of Use and Returns, Exchange and Cancellation Policy and shall govern the terms of warranty for all the products sold or offered for sale on the website, subject to the exclusions mentioned below.
A. Extent of Coverage:
If a product has been purchased on the website and has developed a flaw with the time period mentioned in the table below, then you may reach out to our customer care at: email or call us on +91-8150863127 between Monday – Friday, 10 am – 6 pm.
Product Category | Warranty Period |
---|---|
Footwear (open and closed) | 180 days |
Apparel (upper and bottom wear) | 180 days |
Headgear | |
Sporting Goods |
B. Product Exclusions:
Socks, innerwear, masks, bodywear and __ are not covered under this Warranty Policy.
Fruther, the warranty does not shoelaces, zippers, tags, buttons and __.
C. Conditions for a Product warranty claim:
- Defects in the material used.
- Defects in the workmanship under normal and intended use of the Product.
- Broken or torn component under normal use of the Product.
No claim of the customer/user shall be admissible in the following instances:
- Warranty does not cover for Products that have surpassed the warranty period mentioned above.
- Warranty does not cover wear and tear such as fading, stretching, shrinkage, loose stiches etc, during general course of use.
- Product is damaged as a resultant of the user’s negligence and unauthorised modification.
For any support or clarification regarding the Warranty Policy, please contact us with the following methods email: care@lottosport.in or Call: +91-8150863127 Whatsapp: +91-8150863126 and we will be happy to assist you.